What This Tool Does
Real examples of how the connector helps your AI agent take action; like sending messages, updating records, or syncing data across tools.
Real-Time Lookup
Conversational marketing platform for live chat and automation
Example
"Send Drift conversation transcript to Slack when chat ends"
Memory Recall
View chatbot conversation history and playbook usage.
Example
"Get top engaged Drift playbooks from July with response rates."
Instant Reaction
Notify SDRs when a Drift conversation ends without email capture.
Example
"Send alert when a lead exits chat before providing contact details."
Autonomous Routine
Track chatbot engagement, conversion rates, and response times.
Example
"Send report of chat conversations without lead capture every Friday."
Agent-Initiated Action
Route high-intent conversations to reps or CRM based on message content.
Example
"Create CRM lead if visitor requests a demo in chat."
Connect with Apps
See which platforms this connector is commonly used with to power cross-tool automation.
HubSpot
Auto-respond to leads
Salesforce
Track conversation data
Slack
Alert team when lead replies
Try It with Your Agent
Example Prompt:
"Use Drift to respond to new HubSpot lead and alert sales rep in Slack when they engage."
How to Set It Up
Quick guide to connect, authorize, and start using the tool in your Fastn UCL workspace.
1
Connect Drift in Fastn UCL: Navigate to the Connectors section and select Drift, then click Connect.
2
Authenticate with your Drift credentials to authorize chat and lead access.
3
Enable “start_conversation” and “get_lead_activity” in the Actions tab.
4
Use the AI Agent to automate lead engagement or retrieve chat logs.
Why Use This Tool
Understand what this connector unlocks: speed, automation, data access, or real-time actions.
